Ultimate Detailing and Tint

Brad Anderson 3 months ago

The team at Ultimate Detailing was very professional and did an excellent job cleaning and detailing my Jeep Grand Cherokee. The price was fair and the service was fast and efficient.

Autumn 4 months ago

My son made an appointment to get his windows tinted for 9:00 AM. We get there at 8:50 and nobody is there. Door is locked and nobody answers the phone. After waiting for almost 15 minutes someone answers the phone and says to drop the keys in the drop slot. He was til this would take approximately 3 hours. 4 1/2 hours later no call from them and nobody answers the phone. I drive him back over to check on it and his car was in the garage. Nobody was there and his car wasn’t even started. We waited again for about 15 minutes before leaving. My son called several more times and left messages. Someone finally called him back around 2:00 PM and told him that they hadn’t even started his car yet but they could probably have it done by 4:00 PM. I don’t know how you run a business when you let people schedule appointments, then you don’t show up or perform the service in a timely manner and you can’t even answer your phone. You have no regard for the inconvenience you caused a paying customer.

Lynette Hoover 5 months ago

Luke who is owner/operator is very professional and very detailed oriented. He may be young, but he's very good at his job. Highly satisfied and recommend him for ALL of your vehicle needs. He's also very responsive at returning calls, texts or Facebook messages. Give him a call or text and I guarantee you will love your vehicle more. I wish that I could give more than 5 stars. Definitely returning for front windshield brow and a detail. Very reasonable prices.

Darren Lynn 2 years ago

The vehicle looks very nice they did a great job. My truck was very dirty inside with mud, dirt and stains on seats and carpet. Not an easy job I have done it myself. Expensive in my opinion but maybe I’m out of touch on pricing. They must have used very high heat to clean the rear seat covers because they got ruined and are unusable. A quick phone call would have resolved that issue. I would have had them remove the covers and clean the seat. They also missed wiping the middle of my back window. Other than cost, seat covers and back window everything else looks very nice as it should. The cost was $529.98

Jeff Edited 2 years ago

Jeanette Smith your review is not based on detailing your car. It is rather a bias review based on a false accusation of you walking here to pick your car back up. We stipulated that we would kindly come and get you. You made your own choice as to walk, which is not relevant to the detail and no mention was made by you relating that you wanted a rush job. Secondly, you clearly stated that you were embarrassed, due to your car being extremely dirty, on the inside. I am attaching pics of the interior which is in fact extremely dirty; an interior this filthy can NOT be cleaned quickly and allotting 2 hours to effectuate the job properly is not uncommon. You did in fact relate the car looked nice when finished. Based on your review, the detail of the car had nothing to do with your bias and unfair rating. This is simply an entitlement issue on your part sadly to say.